PRIVACY POLICY

1. Introduction

At L.A. Smog Center, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

- Personal Identification Information: Name, phone number, email address, and physical address.
- Vehicle and Service Information: Year, make, model, type of service requested, and service history.
- Usage Data: Pages visited, time spent on the site, and other browsing metrics.
- Other Technical Information: IP address, browser type, payment history (including card details when applicable), comments, feedback, or customer reviews.

3. How We Collect Information

We collect information when:

- You fill out a form on our website.
- You contact us by phone, email, or through social media.
- You schedule an appointment or request a quote.
- You visit our website (via analytics tools such as cookies).

4. Why We Collect Information

We use the information collected to:

- Provide and operate our smog check and repair services.
- Offer customer service and technical support.
- Send notifications related to appointments or services.
- Share promotions or updates, when authorized by you.
- Comply with current legal regulations.

5. How We Store, Use, and Share Your Information

Collected data is stored on secure servers protected by security measures. If online payments are made, data is processed through platforms that comply with PCI-DSS standards, ensuring safe transactions.

We do not share your personal information with third parties without your consent, unless required by law or necessary to fulfill a requested service.

6. Communications

We may contact you to:

- Confirm or reschedule appointments.
- Request feedback on our services.
- Send updates, reminders, or special promotions.

These communications may occur via phone, email, text message, or postal mail.

7. Data Security

We implement technical and organizational measures to protect your information from unauthorized access, alteration, or loss.

8. Your Rights

- Access and Correction:** You may request access to your personal data or ask to correct any inaccuracies.
- Unsubscribe:** You can opt out of receiving promotional communications at any time.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website along with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: lasmogcenter@gmail.com
Phone: (213) 463-1387

11. Use of Cookies

Our website uses cookies to enhance your browsing experience. These cookies help us understand how visitors interact with the site, allowing us to optimize our services.

By using our services or visiting our website, you agree to the terms outlined in this Privacy Policy.